• To build a highly performing sales team observing British Council Key Performance Indicators (KPIs) and embed a results-orientated sales culture in the Council. To increase sales and boost the growth of the Teaching Centre.
  • To work closely with Head, Sales & Customer Management to develop and execute sales strategies for the professional handling of enquiries and registrations for English Courses and Exams services.

Details

Reference number BUR-NT-1911-2
Location Yangon, Myanmar
Salary Payband G (From USD 1,249 per month)
Duration 2 years (possibility for extension)
Working hours Work a five-day week on a shift system from Monday to Sunday. Evening and weekend working are required on a regular basis.
Closing date Wednesday 08 May 2019

Role overview

As an English and Exams Services Manager, your main responsibility is:

  •  To build a highly performing sales team observing British Council Key Performance Indicators (KPIs) and embed a results-orientated sales culture in the Council. To increase sales and boost the growth of the Teaching Centre.
  • To work closely with Head, Sales & Customer Management to develop and execute sales strategies for the professional handling of enquiries and registrations for English Courses and Exams services with the purpose of achieving the targets set out by management.
  • To contribute to marketing campaigns to increase enquiries. To work closely with Customer Management Manager to ensure that the wider Sales & Customer Management team delivers a high quality and efficient integrated customer service experience meeting all British Council KPIs.    

To be considered a successful candidate, you must have:

  • University degree
  • At least 2-3 years of experience of leading a sales & customer services team
  • High level written and oral communication skills in English (IELTS: Band 6; CEFR B2+)
  • High level Myanmar language written and oral communication skills 

Enquiries about the post can be sent to the East Asia Regional Recruitment team based in Singapore.

 

How to apply

https://tinyurl.com/BUR-NT-1911e