Every year, two million people from 90 countries sit international exams through the British Council. Our globally recognised qualifications help students to attend the best universities, find amazing career opportunities and set themselves up for a more rewarding life.

Our organisation is trusted by teachers, governments, employers and students, the British Council offers support and advice – and ensures the integrity of the exams system at every stage.

Customer Service

We have a Customer Services team in operation to serve you better. For exams-related enquiries, in-person registration and exam certificate collection, our operating hours are as follows:

Operating Hours Day Time
Exam registration Monday - Friday 8.30 - 16.00
Enquiries and  exam certificate collection Monday - Sunday 8.30 - 17.00

 If you have any questions, email us at enquiries@mm.britishcouncil.org for all your exams-related enquiries.

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