Your results | British Council

The majority of the results will be released four weeks after the date of the written exam. Any remaining results will be released during the following two weeks.

Individual candidates

Candidates now have direct access to their results via the Cambridge English Language Assessment Online Results Service. Each candidate's personal timetable will include login details (under 'Result Information Box') and candidates will also receive an e-mail notifying them that the results release period has begun. Please note that candidates must retain their timetables until they have received their results.

Certificates

If you have passed your exam, your certificate will be issued at the British Council approximately after one month after the results are released. If you registered through a preparation school your centre will collect the certificate for you. If you registered as an individual candidate, you can come to the British Council to collect the certificate.
Certificates for Computer Based Test (Cambridge English Qualifications Digital) are available 6 weeks after you take the exam.
You will also receive an e-mail notifying that your certificate is available for collection.

No certificate will be issued without a valid proof of identity.

Result Verfication Service

Result verification service is used by universities, immigration authorities and other professional organisations to verify a candidate’s result. You choose which of these organisations can see your photo, by giving them your ID number and a password which you can set up through the Cambridge English online service website.

Certificate for Young Learners

You will receive an award from Cambridge English Language Assessment, showing your performance in each part of the test – Listening, Reading and Writing and Speaking.

For each part of the test you get one or more Cambridge shields (up to a maximum of five) so you could get a total of 15 shields for the whole test!

Young Learner results are issued approximately eight weeks after the date of your examination. Everyone who completes their test receives an award, which focuses on what they could do (not what they couldn’t do). It gives them credit for having taken part in the test.

Results enquiries

If you feel that your exam was unfairly marked, Cambridge English has a vigorous and thorough Result Enquiry Procedure to ensure all components are checked and, if requested, re-marked. If you want to query your result, please submit an email request to the British Council Examinations Department. Please mention your full name and surname, date of test and location. Please note that you can only apply for remarking no later than the end of the month following the result issue date. If you have already received your test report form, it needs to be returned to our office for the time of results re-marking.

Results Enquiry Procedure has two stages:

Stage	What is the enquiry process?	How long does it take?	What does it cost?
Stage 1	A clerical re-check	Approximately 5 days	25.75 GBP***
Stage 2a	A re-mark of all written papers* (A2 Key/A2 Key for Schools/B1 Preliminary/B2 Preliminary for Schools)	Approximately 3 weeks**	77.00 GBP***
Stage 2b	A re-mark of all written papers* (other qualifications)	Approximately 3 weeks*	119.00 GBP***

*Please note that this process does not apply to any Speaking test component.
** To request a Stage 2 enquiry, a candidate must have received their results and completed Stage 1 of the Results Enquiry Process.
***Above fees are started effective from 1 August 2025.

Name errors on certifications

If your name is spelt incorrectly (spelling mistake or word order) on the certificate, please contact us at enquiries@mm.britishcouncil.org.